About Community Services Work
Community services is a broad industry that covers a range of sectors including family work, health, education, youth work, alcohol and drugs, employment services, and welfare work.
Day to day community services work
Depending on the specific job title, a community services worker’s day to day duties can involve:
- administrative tasks
- case work
- interviewing
- preparation of reports and other documentation
Job titles
- Community Care Worker/Support
- Community Development Worker
- Referral Officer
- Juvenile Justice Officer
- Residential Support Worker
- Youth Worker
Personality and skills profile
The ideal candidate for a community services role is someone who:
- has a keen interest in improving the welfare of others
- has good interpersonal skills and is able to get along well with people in general
- has good organisational, verbal and written communication skills
- is flexible and able to work in environments with culturally diverse people
- can work well in a team and follow instructions
More information about community services work
| Does this type of work include shift work? | Not usually |
| Does it have flexible hours? | Possibly |
| Is there any travel involved? | Possibly |
| Do I have to have a driver’s licence and own my own car? | No |
Salary
Entry level workers in this industry can earn between $40,000 - $45,000 per annum. Experienced workers can in the $100,000+ range per annum.
Course entry requirements
To study a community services course you should hold at least a NSW School Certificate or equivalent.
Community Care Courses at NCA that will prepare you for work in this industry
- CHC30108 Certificate III in Community Services Work
- CHC40708 Certificate IV in Community Services Work
Pathways
After the completion of one of these courses you can move forward or branch off into a Diploma level course, community welfare work, mental health, disability, alcohol and other drug work.
