CERTIFICATE III in Individual Support (Home and Community)

This course prepares you for work as a carer with a home care provider. Home care generally refers to older people who are still well enough to stay in their own homes but who need additional support with domestic duties and/or personal care.

This is an entry level qualification and it will introduce you to all aspects of a carer’s role including personal care, well- being and help with daily activities.

People involved in this type of work need the physical capacity to deal with home and personal care. They also need to demonstrate genuine compassion and empathy towards others.

This course offers candidates the option to choose another area of specialisation within this qualification. By completing a few more units, candidates can choose to specialise in Ageing or Disability.

If, for example, you choose Ageing, your certificate will read CHC33015 Certificate III in Individual Support (Home and Community, Ageing).

Course Structure

The Certificate III in Individual Support (Home and Community) (CHC33015) is made up of 13 units: 7 core units and 6 elective units

Core Units
CHCDIV001 Work with diverse people
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Elective Units
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services
CHCCCS011 Meet personal support needs
CHCAGE001 Facilitate the empowerment of older people 
CHCPAL001 Deliver care services using a palliative approach 
CHCAGE005 Provide support to people living with dementia

Complete more than one specialisation: students have the option to also complete the Ageing or Disability electives with this qualification.  Ask your Course Advisor for more information.

Different elective choices may be available depending on accessibility of suitable resources. Customisation of the training program will be discussed and confirmed prior to enrolment.

Advertised course details are subject to change without notice.

Entry Requirements

There are no formal entry requirements to study this course. However, it is important that we enrol you into the right qualification. Candidates may need to complete an assessment if we think it is necessary and, in some cases, we may suggest a different course for you.

Vocational Placement

All students must have access to a workplace that relates to this qualification. Students who are not working in the industry are required to complete at least 120 hours of vocational placement.

Vocational placement will give you hands-on experience in the industry and it's an excellent opportunity to meet a prospective employer.

Please note that in order to work in any federally funded care service in Australia, you will need to undergo a criminal record check. You will be required to pay for any checks that the College conducts on your behalf.

Delivery Modes

Our programs are designed to give students greater control over their course by encouraging them to study when and where it suits them. Our online and distance programs allow you to create the schedule that works for you and that fits in with all your other responsibilities.

Fully Online
Online learning has never been so easy, so accessible and so successful. The learning material is available on a simple and easy to use platform - even for those with little or no computer experience. The programs offers interactive learning tools and is cleverly designed to keep you motivated and engaged as you learn and submit your work. It is ideal for people who don't have the time or ability to attend classes and would prefer to work at their own pace.

Blended Learning: Combination of Online & Distance
If you prefer the more traditional textbook as the main learning material, we can arrange for books to be delivered to you. The learning is completed in 'distance' mode and the assesments are submitted online.

Course Locations

Study anywhere in Australia

The convenience of studying anywhere in Australia is yours with distance or online learning options. We will send everything you need for your study to any Australian capital city: Sydney (NSW), Canberra (ACT), Melbourne (Victoria), Perth (WA), Adelaide (SA), Brisbane (QLD), Hobart (TAS) and Darwin (NT). We can also deliver town or country settings. Please be aware that a small postage fee will apply for mailing of course materials.

Competency-Based Learning

Competency-based learning focuses on the learner’s ability to perform the tasks required for the job. There are no tests as students are required to complete a range of assessments to determine whether they have the necessary skills and knowledge. This course has been deisgned to prepare you with the right skills, knowledge and attitudes required to ‘do the job’.

Assessment Information

Assessment will include a combination of the assessment methods below for each unit of competency:

  • Written & oral questions
  • Projects
  • Case studies
  • Practical observations
  • Video assessments
  • Third party evidence
  • Portfolio of evidence


Our courses are designed to be completed within 12 months for Certificate II - IV levels and 18 months for Diploma level qualifications. Every learner studies at a different pace but the more carefully you follow your study plan, the greater the chance of success. Roll-over fees do apply to extend completion dates.

The time required for each unit of competency is different as the volume of work for each unit will vary from around 20 to 60 hours.


National College Australia recognises the skills and knowledge gained through previous studies and/or work experience. If you think you may be eligible for recognition or a credit transfer, ask a Course Advisor. 

Learning Pathways

Successful completion of this home and community care course could lead to advanced standing in:

Occupation Titles

Some of the roles home and community care training will prepare you for:

  • Home Care Worker
  • Community Care Worker
  • Disability Service Officer
  • Personal Care Assistant

Support and Monitoring

We understand that, for many people, going back to study can be quite daunting, especially if you haven't had any formal training in a while. To make the experience as easy and less-daunting for you as possible, we will be there with you from start to finish. All new students are given a one on one telephone induction with their Assessor at the very start of the course. Once you start, your Assessor will monitor your progress as you work through each unit of competency and provide you with support as needed.

It is our job to make sure you're following your study plan and completing your work on time.

Pay upfront and receive a 20% discount off the
full course fee! Or pay in instalments.
Regular Price
Upfront Payment Price

Weekly Payment
Fortnightly Payment



- Payment plans from just $25 a week!
- Terms to suit your budget
- Over the phone transfers
Conditions apply