| Related job titles | Team leaders, leading hands, unit and line managers, office managers, coordinators and supervisors. |
| Related qualifications | BSB40807 Certificate IV in Frontline Management |
| What does this work involve? | A frontline manager/supervisor is someone who is a "first" or "second" level manager. They have the responsibility for achieving organisational objectives through strong leadership by gathering the right resources, effective planning, scheduling, monitoring, evaluating, and the continuous improvement of people and processes. Frontline managers are key people to the success of any organisation and they are found in every organisation and in every industry. |
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