An Experienced Team That’s Here to Help
We do more than deliver online courses in community services. We offer one-on-one support at every stage of your journey, whether you need help choosing the right course or want us to introduce you to potential employers. It’s this personal touch that sets us apart from every other Registered Training Organisation in Australia.
Our head office team is here to help you choose the right course and guide you every step of the way, from enrolment to employment. We have team members who specialise in online support, work placement, government funding and more. They’re not strangers in a call centre, they’re friendly professionals with real-life experience in the industry, who are passionate about helping you succeed.
Dilek is the College’s most senior executive and is responsible for the development and execution of the company’s strategic direction. With over 25 years’ experience Dilek holds a Bachelor of Education and is a member of the Australian Institute of Company Directors.
Dilek has been involved across the wide spectre of education from the secondary school system to higher education and, for the past 17 years, has held senior management roles in the vocational education sector. She has led the College through transformational change from being a traditional Registered Training Organisation to the national online educational services provider it has become today. When people ask me ‘why?’, she says, I say ‘because education will change your life. Invest in yourself and you’ll never look back.’
Our Portfolio Leaders
Disability I Aged Care I Community Services I Leisure & Health I Mental Health I Allied Health
Academic Team Leader
Sam is our community services guru who heads our academic team. With a Graduate Diploma of Portfolio Management, Diploma of Community Services, Diploma of Leadership and Management, Certificate IV in Training and Assessment and Certificate IV in Education Support, his career has taken him into almost all aspects of community services, from community work to portfolio management.
As our Lead Assessor, Sam drives the academic team in implementing our assessment processes, providing day to day academic support and providing academic input into the development of our programs.
Sam’s mantra is focus and his message is “The key to success is to stay focused, stay inspired and always remember the reason why you chose to do the course in the first place. This will get your through.”
Aged Care Portfolio, Lead Assessor
Lisa is a big part of the NCA community. She has years of experience working in industry as a Nursing Assistant in hospitals, residential care and home care. Lisa understands the complexities of industry and employers’ needs and expectations at ground level. She has played a key role in the development of our aged care portfolio to ensure we offer courses that support industry standards and meets its needs.
A truly dedicated professional, Lisa will push all boundaries to make sure you walk away with the qualification.
Community Services and Leisure & Health Portfolios, Lead Assessor
Julie is our lead Assessor in the community services portfolio and in Leisure and Health. A highly qualified professional, Julie has spent her career working in a range of community services areas, including counselling, domestic violence and children’s services. She’s developed e-learning programs, managed staff, led events and has accumulated a wealth of knowledge and experience about the multiple facets that make up community services in Australia.
You’ll admire Julie’s expertise and appreciate her support as she works with you through your studies.
Disability & Mental Health Portfolio, Lead Assessor
Jeramy’s expertise is in community services, individual support, disability and mental health related qualifications. He has many years’ experience in working across a range of areas within the broad spectre of community services from youth homelessness (youth services) to trauma accommodation units for children to community outreach programs and disability services for people with intellectual disabilities.
Jeramy holds qualifications in Training and Assessment, Community Services with majors in mental health, drugs and alcohol. He has been involved in the senate inquiry into institutional abuse (2015), has been a keynote speaker at conferences and is an Independent Restricted Practices panel member for government and non-government organsations. He is also a member of the Nepean Disability Justice Project Committee and the Sydney Behaviour Symposium working party. Having been a professional trainer and assessor since 2013, Jeramy is a key contributor to the development of our community services portfolio. His mantra is that ‘reflection is the key to professional development’ , and he has dedicated his career to encouraging learners to seize every opportunity, small or large, to better themselves and give back to the community.