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An Experienced Team That’s Here to Help

We do more than deliver online courses in community services. We offer one-on-one support at every stage of your journey, whether you need help choosing the right course or want us to introduce you to potential employers. It’s this personal touch that sets us apart from every other Registered Training Organisation in Australia.

Our Team

Our head office team is here to help you choose the right course and guide you every step of the way, from enrolment to employment. We have team members who specialise in online support, work placement, government funding and more. They’re not strangers in a call centre, they’re friendly professionals with real-life experience in the industry, who are passionate about helping you succeed.

Dilek Alpsuzenler

Dilek is the College’s most senior executive and is responsible for the development and execution of the company’s strategic direction. With over 25 years’ experience Dilek holds a Bachelor of Education and is a member of the Australian Institute of Company Directors.

Dilek has been involved across the wide spectre of education from the secondary school system to higher education and, for the past 17 years, has held senior management roles in the vocational education sector. She has led the College through transformational change from being a traditional Registered Training Organisation to the national online educational services provider it has become today. When people ask me ‘why?’, she says, I say ‘because education will change your life. Invest in yourself and you’ll never look back.’

Our Portfolio Leaders

Disability I Aged Care I Community Services I Leisure & Health I Mental Health  I Allied Health


Disability Portfolio, Lead Assessor & Team Leader

Jeramy Nusco

Jeramy has many years’ experience in working across a range of disability services for people with physical and intellectual disabilities.

He’s a degree qualified professional in a number of areas but his forte is definitely disability. It’s where his passion lies. Jeramy is an active member of external groups and associations and keeps on keeping on in making sure he’s up to date with what’s happening in his industry.

Jeramy is also Team Leader to our Assessor workforce and has the very important task of leading and mentoring our people to make sure we give you the best in the market.  His mantra is ‘reflection is the key to professional development’ – you’ll be impressed by his expertise, inspired by his passion and driven by his commitment to improving life for the broader community.

Aged Care Portfolio, Lead Assessor

Lisa Porto

Lisa is a big part of the NCA community. She has years of experience working in industry as a Nursing Assistant in hospitals, residential care and home care.  Lisa understands the complexities of industry and employers’ needs and expectations at ground level.  She has played a key role in the development of our aged care portfolio to ensure we offer  courses that support industry standards and meets its needs.

A truly dedicated professional, Lisa will push all boundaries to make sure you walk away with the qualification.



Community Services and Leisure & Health Portfolios, Lead Assessor

Julie Porter-Stephens

Julie is our lead Assessor in the community services portfolio and in Leisure and Health. A highly qualified professional, Julie has spent her career working in a range of community services areas, including counselling, domestic violence and children’s services.  She’s developed e-learning programs, managed staff, led events and has accumulated a wealth of knowledge and experience about the multiple facets that make up community services in Australia.

You’ll admire Julie’s expertise and appreciate her support as she works with you through your studies.

Mental Health Portfolio, Lead Assessor

Joyce Ma

Joyce is a qualified psychologist with experience in conducting assessments and  providing counselling support in hospitals, workplace rehabilitation, schools, and mental health services. She is also involved in community groups that support every day people in overcoming conditions, such as anxiety and depression. 

Our qualifications in mental health will give you some insight into the complexities involved in this area of work. Joyce’s mission is to help those suffering with mental health the chance at a better life. Education is her tool to achieve this.

Allied Health Assistance, Lead Assessor

Vaishnavi Umashankar

Vaishnavi holds a Bachelor of Applied Science in Physiotherapy. She is a practicing senior physiotherapist with experience in running practices, building relationships with local community organisations and government agencies. A great part of her work as a senior physiotherapist is conducting assessments and the development of  programs targeted at the treatment and rehabilitation of injuries, including musculoskeletal, neurological, cardio respiratory and general reconditioning.

Get to know Vaishnavi and you’ll get to see the career opportunities that a qualification in allied health assistance can take you.

Speak with a course advisor now 1300 83 53 73
Enrol now via our simple Online enrolment system