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Aged Care | Community Services | Mental Health 

Disability | Leisure & Health | Allied Health

Aged Care | Community Services | Mental Health | Disability | Leisure & Health | Allied Health

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Start a Live Chat with our Course Advisors, Monday to Friday | 830am - 5pm AEST. Outside these hours, you can still send us a LiveChat request!

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Text Us a Message, Monday to Friday | 830am - 5pm AEST. Outside these hours, you can still text us, and we'll get back to you during our business hours.

Email

Email our Course Advisors with any questions or enquiries you have about any of our online Certificate and Diploma courses, and we'll be happy to answer them.

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Course Enquiry Email: Send Email to Course Advisors

We're here to SUPPORT YOU!

At National College Australia (NCA), we strive to provide the best support experience possible with every interaction we have with you. Deciding to enrol into a course and commit to studying, whether you're in your 20s, 30s or 40s plus, is a big and a brave step forward. Congratulations!

 

From the moment you interact with us, we are with you all the way, from your initial enquiry to completing your studies and gaining your enrolled qualification. And, don't worry, we have Work Placement Coordinators to help you gain practical experience whilst you study.


We want our learners to be confident and happy. We don't like to annoy you with random multiple generic emails because no one enjoys being bombarded with pesky emails BUT we will engage with you like a human and check-in with you to make sure you're progressing well with your studies.


We are here to help you GET STARTED and GAIN YOUR QUALIFICATION!

Enrolled NCA Students: Need Help?

Contact Student Services

Student Services Support

Flexible Online Certificate and Diploma Courses National College Australia

Student Services

  • Student administrative enquiries
  • Course change enquiries e.g. extensions, withdrawals etc
  • Student Learning Management System (LMS) login or password enquiries

Study Online NCA National College Australia Student Support

Student Engagement

  • Course progression support
  • Study management & commitment support e.g. keeping you on track
  • Assessor support & other learning & study support

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Work Placement

  • Support students with Work Placement
  • Assist with Host Employer placements e.g. liaise with host employer & placement tips
  • Support InPlace (Student Placement System) registration


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Happy Student Stories

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I wanted to give some feedback regarding Lisa Porto (Academic Assessor - NCA) my assessor. She was just fabulous. She always replied to any questions I had very promptly and always marked my work in such a quick turnaround. She gave me great feedback during the course and I think she deserves this recognition. She was even kind enough yesterday to give me a call to congratulate me on completing the course.

I had set myself the goal of finishing the certificate before Christmas and she helped me achieve this.

Also a big THANK YOU to you Cate (Student Services - NCA) as you also responded to any issues I had during the course quickly and resolved the problems promptly.

Kym C

CHC43315 - Certificate IV in Mental Health

I was a bit concerned that the course would be too difficult for me as it has been quite some time since I was a student. I was also worried that the time commitment required would be too great and that I would not get enough support from Student Services and from my Trainer Assessor.

I shouldn't have worried. The course was challenging rather than difficult, but completely enjoyable. Student Services are very supportive if you need them (especially Cate), and my Trainer Assessor, Ana, was amazing. She went above and beyond at all times!

I loved the way I could fit my study around everything else, and I really appreciated that Ana, my Trainer Assessor, always responded to my queries very quickly.

Just do it! Everything falls into place and the support received is fantastic.

Kim, Victoria

12 Year Certificate I have one big concern to be able to work and finish my assignment on time. I haven't started the course yet by reading though the information I am confident that I will be able to overcome tmy fear complete the course successfully. The easy interaction via NCA point the online learning student portal I will definitely recommend my friends to NCA enrolment was not hard at all. The staff are supportive you students can call and get assistance easily I am looking forward to starting my new course with NCA

Zaitun juma keji

I would recommend to anyone who wants to study to do so with NCA (National College Australia). Very helpful all the way.

Great online course - Certificate IV in Disability, and Jeremy is a great assessor.

Easy enrolment and great service all around.

5 Stars for me.

Jimmy M

CHC43415 - Certificate IV in Leisure and Health

Done my Certificate IV in Leisure and Health. My Assessor was really great, always promote encouragement and support towards my study from the start to finished. Got a part-time job now in Leisure and Lifestyle Department.

Thank you very much, NCA 👏 👏 👏

Mary Jean

CHC42015 - Certificate IV in Community Services

Hi everyone, and especially those doing CHC42015 - Certificate IV in Community Services. I've seen a few people asking about job opportunities and thought I'd share my success. I have successfully gotten a job as a residential youth worker and will be starting in a couple of weeks., it is casual for 6 months and then the option to go full time after that if they're happy with my work.
I have applied for a few different jobs in that field and in disability support . Been offered an interview for each job I applied for and ended up having a choice between 2 jobs .
These types of jobs are 24/7 rosters and you do have to be flexible and available, which I am. The money isn't too bad either, the award rate is $37.21 basic casual rate before penalties (which you will get for certain shifts).
The knowledge I've gained from doing the course has given me enough to be able to answer interview questions confidently. I will also be able to get my 120 hours signed off by a supervisor instead of having to do a work placement.

Andrew D

I've been so happy and thankful for National College Australia in helping me reach my dreams.

Two months after receiving my certificate I got a job!

My journey in studying the Certificate III Allied Health has taught me a lot. At first, I thought I couldn't make it but because I had a goal and a dream to land a job I really wanted, I just trusted National College Australia and most importantly I motivated myself to finish the course to start a new career, and to get a job, which I did!

Hazel Ranile

Without his (Sam - Assessor) ongoing support I don't think I would've completed my course. I can't thank him enough for his patience and understanding.

Initially when I enrolled to complete a certificate online through National College Australia I was overwhelmed at the idea of being a single mother, working full time and online study.

Sam guided me through each unit and was always encouraging and happy to answer all my questions.

Danica Clark

Completed my HLT33015 - Certificate III in Allied Health Assistance (Physiotherapy) today!

THANK YOU to Lisa (Academic Assessor - NCA). You were amazing. Your kind and encouraging emails early mornings will be missed!

Ida O

I have really enjoyed and been challenged by this course taken in my mature age.

Sam was a wonderful trainer and gave great encouragement and feedback on my assessments.

Rachel G

WOW, Yahoo and Yay! I'm feeling great.

A great big huge thank you to you for your time and support throughout the duration of this course.

I believe a credit should go out to you for your amazing response and turn around time with assessing my units. This quick response time really reduced my nerves and would help any anxiety that people may have developed.

Getting good feedback was both refreshing and reassuring and getting the right answer of 'competent' from you was always welcoming.

Thank You again!

James H

Hi Lisa (Academic Assessor - NCA), you are amazing.

I am submitting a module and receiving results the same day.

Again, I want to say THANK YOU for your feedback and support. I do so appreciate your help.

Sybil B

CHC52015 - Diploma of Community Services

Top marks to you and your organisation.

This whole process has been enjoyable, challenging and educational.

I have particularly relished telephone conversations wherein I was sharing experiences with someone who had a credible knowledge base.

Completed CHC52015 - Diploma of Community Services

Paul Hogan