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Aged Care | Community Services | Mental Health 

Disability | Leisure & Health | Allied Health

Aged Care | Community Services | Mental Health | Disability | Leisure & Health | Allied Health

Live Chat

Start a Live Chat with our Course Advisors, Monday to Friday | 830am - 5pm AEST. Outside these hours, you can still send us a LiveChat request!


Send Us a Message via Facebook Messenger, Monday to Friday | 830am - 5pm AEST. Outside these hours, you can still send us a message!


Text Us a Message, Monday to Friday | 830am - 5pm AEST. Outside these hours, you can still text us, and we'll get back to you during our Course Advisor Support hours.


Email our Course Advisors with any questions or enquiries you have about any of our online Certificate and Diploma courses, and we'll be happy to answer them.

Got a question about any of our courses? 

Contact our Course Advisors!

Course Enquiry Email: Send Email to Course Advisors

We're here to SUPPORT YOU!

At National College Australia (NCA), we strive to provide the best support experience possible with every interaction we have with you. Deciding to enrol into a course and commit to studying, whether you're in your 20s, 30s or 40s plus, is a big and a brave step forward. Congratulations!


From the moment you interact with us, we are with you all the way, from your initial enquiry to completing your studies and gaining your enrolled qualification. And, don't worry, we have Work Placement Coordinators to help you gain practical experience whilst you study.

We want our learners to be confident and happy. We don't like to annoy you with random multiple generic emails because no one enjoys being bombarded with pesky emails BUT we will engage with you like a human and check-in with you to make sure you're progressing well with your studies.

We are here to help you GET STARTED and GAIN YOUR QUALIFICATION!

Enrolled NCA Students: Need Help?

Contact Student Services

Student Services Support

Flexible Online Certificate and Diploma Courses National College Australia

Student Services

  • Student administrative enquiries
  • Course change enquiries e.g. extensions, withdrawals etc
  • Student Learning Management System (LMS) login or password enquiries

Study Online NCA National College Australia Student Support

Student Engagement

  • Course progression support
  • Study management & commitment support e.g. keeping you on track
  • Assessor support & other learning & study support

Work Placement National College Australia NCA

Work Placement

  • Support students with Work Placement
  • Assist with Host Employer placements e.g. liaise with host employer & placement tips
  • Support InPlace (Student Placement System) registration


Here are answers to your FAQs

National College Australia (NCA)

Overseas Students & Visa Eligibility

Application and Enrolment


Funding, Fees & Payments

Student Support & Services

NCA Point Learning Portal & IT Support

Work Placement

Happy Student Stories


I wanted to give some feedback regarding Lisa Porto (Academic Assessor - NCA) my assessor. She was just fabulous. She always replied to any questions I had very promptly and always marked my work in such a quick turnaround. She gave me great feedback during the course and I think she deserves this recognition. She was even kind enough yesterday to give me a call to congratulate me on completing the course.

I had set myself the goal of finishing the certificate before Christmas and she helped me achieve this.

Also a big THANK YOU to you Cate (Student Services - NCA) as you also responded to any issues I had during the course quickly and resolved the problems promptly.

Kym C

Top marks to you and your organisation.

This whole process has been enjoyable, challenging and educational.

I have particularly relished telephone conversations wherein I was sharing experiences with someone who had a credible knowledge base.

Completed Diploma of Community Services (CHC52015)

Paul Hogan

Completed my Cert IV in Allied Health Assistant (Physiotherapy) today!

THANK YOU to Lisa (Academic Assessor - NCA). You were amazing. Your kind and encouraging emails early mornings will be missed!

Ida O

Hi Lisa (Academic Assessor - NCA), you are amazing.

I am submitting a module and receiving results the same day.

Again, I want to say THANK YOU for your feedback and support. I do so appreciate your help.

Sybil B

I've been so happy and thankful for National College Australia in helping me reach my dreams.

Two months after receiving my certificate I got a job!

My journey in studying the Certificate III Allied Health has taught me a lot. At first, I thought I couldn't make it but because I had a goal and a dream to land a job I really wanted, I just trusted National College Australia and most importantly I motivated myself to finish the course to start a new career, and to get a job, which I did!

Hazel Ranile

I have really enjoyed and been challenged by this course taken in my mature age.

Sam was a wonderful trainer and gave great encouragement and feedback on my assessments.

Rachel G

Without his (Sam - Assessor) ongoing support I don't think I would've completed my course. I can't thank him enough for his patience and understanding.

Initially when I enrolled to complete a certificate online through National College Australia I was overwhelmed at the idea of being a single mother, working full time and online study.

Sam guided me through each unit and was always encouraging and happy to answer all my questions.

Danica Clark

WOW, Yahoo and Yay! I'm feeling great.

A great big huge thank you to you for your time and support throughout the duration of this course.

I believe a credit should go out to you for your amazing response and turn around time with assessing my units. This quick response time really reduced my nerves and would help any anxiety that people may have developed.

Getting good feedback was both refreshing and reassuring and getting the right answer of 'competent' from you was always welcoming.

Thank You again!

James H

I would recommend to anyone who wants to study to do so with NCA (National College Australia). Very helpful all the way.

Great online course - Certificate IV in Disability, and Jeremy is a great assessor.

Easy enrolment and great service all around.

5 Stars for me.

Jimmy M

Hi everyone, and especially those doing Cert IV in Community Services.
I've seen a few people asking about job opportunities and thought I'd share my success.
I have successfully gotten a job as a residential youth worker and will be starting in a couple of weeks., it is casual for 6 months and then the option to go full time after that if they're happy with my work.
I have applied for a few different jobs in that field and in disability support . Been offered an interview for each job I applied for and ended up having a choice between 2 jobs .
These types of jobs are 24/7 rosters and you do have to be flexible and available, which I am. The money isn't too bad either, the award rate is $37.21 basic casual rate before penalties (which you will get for certain shifts).
The knowledge I've gained from doing the course has given me enough to be able to answer interview questions confidently.
I will also be able to get my 120 hours signed off by a supervisor instead of having to do a work placement.

Andrew D