What students are saying about National College Australia | Student Satisfaction Survey Dec 2018

What Do Students Think about National College Australia | Student Satisfaction Survey Results are out!

Each year RTOs (Registered Training Organisations) are required by ASQA (Australian Skills Quality Authority) to survey students regarding their student learning experience and journey with their training providers. These survey questions are provided by ASQA to RTOs and the survey results are submitted to ASQA which is a mandatory requirement of a RTO.

The survey results from 40 NCA (National College Australia) students for the period October to December 2018 are out, and we are happy to share a summary of what students think about us and what we really do well and where we can do better.

What students think about us as a training organisation

The training had a good mix of theory and practice – 97.5%

Trainers had an excellent knowledge of the subject content – 97.5%

I received useful feedback on my assessments – 92.5%

The amount of work I had to do was reasonable – 100%

It was always easy to know the standards expected – 92.5%

Trainers explained things clearly – 95.0%

The training organisation had a range of services to support learners – 90.0%

Trainers made the subject as interesting as possible – 95.0%

Trainers made it clear right from the start what they expected from me – 95.0%

Overall Result

I am satisfied with the training – 97.5%

I would recommend the training organisation to others – 90.0%

Student Comments & Testimonials about NCA

Excellent trainers and online mode of teaching.

Support of trainers and flexibility.

The assessment and the projects as they were real scenarios I met on my job.

The flexibility and ability to work full time while training.

Having access to information and assistance that I needed and the best information relevant and of course, flexibility.

My placement was amazing I learned that this is the right course and career for me!

I had great support from work placement co-ordinator, my assessors and work place colleagues.

Learning and putting into practice the things I learnt, both from online and from Placement.

The assessor, Julie Porter was excellent. She helped me when I was down. She went above and beyond role. She is the reason I finished it.

Knowing I had a trainer that was able to help and support me throughout my course. Lisa was a gem.

My trainer was amazing and very supportive.

My lecturer was very knowledgeable and was able to explain a confusing question in a manner that I understood easily.

People at NCA were very accommodating and friendly and easy to communicate with.

Being able to study when it was convenient for me.

We are very happy with the honest feedback and thoughts received from our students. As always we work very hard to to respond to the areas we can do better like streamlining the course materials and improving communication channels between students and the college and connecting students with other students.

Recently, we introduced a Student Support Facebook Group where enrolled students can connect with each other to encourage, motivate and inspire each other along to successfully complete their respective enrolled courses. JOIN UP and be part of our thriving online student community at NCAs Student Support Facebook Group!