Start a new search

Diploma of Community Services (Case Management)

CHC52015

Enrol Now APPLY FOR RPL

Why Diploma of Community Services (Case Management)?

This qualification is designed for people with relevant experience in the community services sector. It is for those who have a high level understanding of the industry. Newcomers to the sector should consider the CHC42015 Certificate IV in Community Services.

Course Structure

The Diploma of Community Services (Case Management) CHC52015 is made up of 16 units: 8 core units and 8 elective units. It is delivered in the 5 Skills Groups below.

Skills Group 1 - Managing Community Services Work
CHCDIV003Manage and promote diversityCORE
CHCLEG003Manage legal and ethical complianceCORE
CHCPRP003Reflect on and improve own professional practiceCORE
HLTWHS004Manage work health and safetyCORE
Skills Group 2 - Communication and Collaboration
CHCCOM003Develop workplace communication strategiesCORE
CHCMGT005Facilitate workplace debriefing and support processesCORE
CHCPRP001Develop and maintain networks and collaborative partnershipsELECTIVE
Skills Group 3 - Designing and Implementing Service Programs
CHCCCS007Develop and implement service programsCORE
CHCDEV002Analyse impacts of sociological factors on clients in community work and servicesCORE
CHCADV002Provide advocacy and representation servicesELECTIVE
Skills Group 4 - Facilitating Responsible Behaviours in Mental Health
CHCCCS009Facilitate responsible behaviourELECTIVE
CHCMHS001Work with people with mental health issuesELECTIVE
Skills Group 5 - Case management
CHCCCS004Assess co-existing needsELECTIVE
CHCCSM004Coordinate complex case requirementsELECTIVE
CHCCSM005Develop, facilitate and review all aspects of case managementELECTIVE
CHCCSM006Provide case management supervisionELECTIVE

How We Support You

We genuinely care about our students and pride ourselves on maintaining a positive and supportive learning environment. We’ll help you in any way we can during your time at National College Australia, whether you have a quick question or need some extra support.

If you’ve never studied before, or it’s been a few years since you completed a qualification, starting a new course can be daunting. We want to make it as easy and comfortable for you as possible, which is why we offer one-on-one support at every stage of your journey, from start to end.

Learning Support
Student Support
Work Placement Support

Unlike many other registered training organisations, we don’t have different educators marking different subjects. You’ll have one educator from start to finish. They’ll be in regular contact with you via phone and email throughout your course, to monitor your progress and give you the support you need.

We’ll also track your performance to make sure you don’t fall behind. If we notice that you haven’t logged on in a while, we’ll get in touch to see if everything is ok and help you resolve any issues that are making it difficult to complete your course.

Our goal is for you to walk away with a nationally recognised qualification, no matter what stands in your way. So if you have any issues with administration, payments, certification or anything else that may come up during your studies, our team is here to help.

Our work placement program gives you the skills and confidence you need to be job ready. We’ll give you the opportunity to find suitable employers in your local area but if you get stuck, we’ll help you find one.

How We Deliver The Course

We give you complete control over your study plan, so you can learn when and where it suits you.

Online + Work Placement

The reading material and assessment questions are accessed through our online learning portal., which is simple to use and easy to understand.

Mixed Learning + Work Placement

For those who prefer hard copy books, we can post the reading material to you in print version. The assessment evidence will still need to be submitted through the online portal and there will be an additional cost.

Work Placement

This course requires a minimum of 100 hours of work placement. Click here for more information about Work Placement at NCA.

How You're Assessed

There are no tests or exams. There are a combination of assessment methods to determine whether you have the required knowledge and skills to do the job. Each Skills Group is made up of a mix of the following assessment activities:

  • Quizzes
  • Written Questions
  • Projects
  • Observation of practical skills
  • Third party reports
  • Supplementary evidence from the workplace

Course Duration

This course should take you a maximum of 18 months to complete. You’ll need to spend about 12 hours a week on your studies. Everyone studies at a different pace and the time it takes you to finish the course will depend on how much you already know and how much experience you have.

Entry Requirements

This course does not have any formal entry requirements but it is important that you:

• have access to the internet and a computer. You’ll also need some basic computer skills, such as using Microsoft Word documents, using the Internet, downloading and uploading documents, using a digital camera, downloading & saving videos, participating in online discussions, and compressing files

• have a level of fitness that will allow you to undertake physical tasks involved in day to day work

• have language, literacy and numeracy skills required to study at this level

Recognition of Prior Learning

We believe you should get credit for the skills and knowledge you’ve gained from previous qualifications, work and life experience. After all, why should you spend time and money learning something you already know?

RPL is an process where you submit a range of work/life evidence that shows you’ve already got the knowledge and skills. A credit transfer is where you already hold the exact same unit of competency from a previous qualification.

If you’re interested in RPL and you think you could be eligible, fill out the pre-assessment tool on our website and we’ll tell you whether or not you’re ready to apply.

Your Qualification

When you successfully complete this course, you’ll receive a CHC52015 Diploma of Community Services (Case Management).

Course Fee

Choose to pay the full course fee upfront and you can receive a 20% discount off the full fee. If you’d prefer to pay in instalments, we’ll sign you up for a weekly or fortnightly payment plan for the life of the course. You could even be eligible for some government funding.

For more information about our fees and payment plans, contact us and a Course Advisor will walk you through it.

Pay in full

Pay in full & get a 20% discount $5620 or $350 per unit

Pay in installments

$150 deposit plus fortnightly payments of $181 or weekly payments of $90
$7025

Recognition of Prior Learning Fees

Assessment of RPL for a full qualification
$2299 or $350 per unit

*The Recognition of Prior Learning Application Fee is a non-refundable fee. It is to cover the cost of assessing an application to determine whether or not it is ready for RPL. If an application is deemed ready for recognition, this fee will be deducted off the total amount charged for the RPL application.

Other Fees and Charges

RPL Application Fee
This is a non-refundable fee charged for pre-assessment provided to determine whether or not you ready to apply for RPL.$99
Cancellation Fee
You have a 10-day cooling-off period to change you mind. The cooling-off period starts from the date of enrolment which is the date the confirmation of enrolment email is sent to you. If you change your mind within the first 10 calendar days, you will be entitled to a refund or to terminate your payment plan. A cancellation fee will be charged.

If you change your mind after the 11th calendar day, a no-refund policy applies which means:
• if you paid upfront, we cannot issue you with a refund for any part of the payment
• if you signed up for a payment plan, the payment plan will not be cancelled and direct debit payments will continue to be taken
• if you paid the $150 deposit and you change your mind before the confirmation of enrolment email is sent to you, the deposit is non-refundable
$250
Additional Course Resources
You will be given the learning and assessment resources required to successfully complete your course through NCA's online learning portal. We can post the reading resources to you if you prefer to use printed books but you will still need to complete the assessment tasks online.
Additional course resources will cost about $300 - $450 extra, depending on your course. The charge includes postage and handling and can be added to a payment plan at the point of enrolment. It cannot be added after enrolment.
Talk to a Course Advisor
Course Extension Fee
Your course has a set duration period that starts from the date of enrolment, which is the dates we send you the confirmation of enrolment email. You are required to complete the course within this time period. If you cannot complete it because of other commitments, you can apply for an extension for up to 12 months. If the extension is granted, a course extension fee will be charged.$295
Upgrade Fee
This fee is charged if we issue you with a certificate or a Statement of Attainment as a direct upgrade to an equivalent qualification. This only applies to an upgrade where the new qualification is deemed equivalent and mapping of competencies is not required. If mapping is required, it will fall under Recognition of Prior Learning (RPL).
If you're not sure, give us a call.
$121 (inc. GST)
Police Clearance Check
Some organisations may require a police clearance check for students on work placement. You'll need to take care of this before placement can be approved. Clearance checks can cost between $35 - $45.
Certificate Replacement Fee
Please keep your certificate in a safe place. But if you lose it and you need a new one printed, we'll have to charge this replacement fee.$55 (inc. GST)

Discounts

Credit Transfers
If you're entitled to a credit transfer and you're enrolled in a full qualification, we'll reduce the course price for the number of credit transfers you hold. The unit prices will vary depending on the course.Talk to a Course Advisor
Upfront Payment Discount
Pay upfront and get a discount off the full course fee.

*Conditions apply
20% off
Loyalty Discount
You'll get a 5% discount off the full course fee if you've completed a qualification with NCA and you've come back for another. Conditions may apply.5%

Your Career

Job Roles

Case Manager
Program or Service Manager
Supervisor or Team Leader
Employment Consultant

Salary Guide

$75,000 - $85,000 per year

Working Hours

Full-time (generally)

Your Career Pathway

There are many different career pathways you can take in the community services sector. Below are just a few of the job roles available once you graduate from National College Australia. Not sure which one is right for you? Our team will help you choose the right course and guide you every step of the way.

Qualifications - Certificate IV Level

CHC42015 Certificate IV in Community Services

Job Titles

Community Support Worker Referral Officer Welfare Officer Family Support Officer

Qualifications - Diploma Level

CHC52015 Diploma of Community Services (Case Management)

Job Titles

Case Manager Service / Program Coordinator Service / Program Manager

Qualifications - Bachelor Level *Pathway to Charles Sturt University

Bachelor of Social Work Bachelor of Social Science

Job Titles

Social Worker Case Manager *Successful completion will meet the minimum academic requirements for entry into Charles Sturt University (CSU). CSU is NCA’s preferred provider for graduates who wish to undertake a Social Work or Social Science degree
Student Stories

Marisola's journey: one woman's commitment to change the future for herself and her family.

Marisola’s story is an inspirational tale of how training can turn your life around. Marisola came to Australia with her young family from the Philippines in 2012. As a newly arrived immigrant, she had very little English and had never worked in her home country because she was busy raising her children and caring for the family. When she arrived in Sydney though, she realised pretty quickly that life in Australia wasn’t going to be easy on a single salary so she set up to find some work.

Are you ready to make a difference?

ENROL NOW

Ask a Question

Our team are here to help you choose the right course, offer career advice, help you enrol and answer any other questions you may have.

Speak with a course advisor now 1300 83 53 73
Enrol now via our simple Online enrolment system