Certificate III in Individual Support (Home and Community)
Why This Course?
This course prepares you for employment in the home care industry as a personal care worker.
It is the standard entry qualification for personal care work in the inhome care sector. You’ll get to learn all aspects of a home care worker’s role, including day to day personal care tasks, domestic work and general activities to ensure the wellbeing of older people who are still well enough to live in their own home.
To complete this course, you’ll need to deal with the physical demands of personal care and be able to demonstrate genuine compassion and empathy towards others.
Interested in residential care as well? We can offer you a double specialisation in Ageing and Home and Community. Talk to a Course Advisor.
The Certificate III in Individual Support – Home and Community (CHC33015) is made up of 13 units of competency: 7 core units and 6 elective units. It is delivered in the 4 Skills Groups below.
|Skills Group 1 - Introduction to Care Work|
|HLTWHS002||Follow safe work practices for direct client care||CORE|
|CHCLEG001||Work legally and ethically||CORE|
|CHCCOM005||Communicate and work in health or community services||CORE|
|Skills Group 2 - Healthy Bodies|
|HLTAAP001||Recognise healthy body systems||CORE|
|Skills Group 3 - Providing Individualised Support|
|CHCDIV001||Work with diverse people||CORE|
|CHCCCS023||Support independence and wellbeing||CORE|
|CHCCCS015||Provide individualised support||CORE|
|Skills Group 4 - Facilitating Empowerment|
|CHCCCS011||Meet personal support needs||ELECTIVE|
|CHCAGE001||Facilitate the empowerment of older people||ELECTIVE|
|Skills Group 5 - Support Dementia|
|CHCCCS017||Provide loss and grief support||ELECTIVE|
|CHCAGE005||Provide support to people living with dementia||ELECTIVE|
|Skills Group 6 - Working in Home Care|
|CHCCCS025||Support relationships with carers and families||ELECTIVE|
|CHCHCS001||Provide home and community support services||ELECTIVE|
How We Support You
We genuinely care about our students and pride ourselves on maintaining a positive and supportive learning environment. We’ll help you in any way we can during your time at National College Australia, whether you have a quick question or need some extra support.
If you’ve never studied before, or it’s been a few years since you completed a qualification, starting a new course can be daunting. We want to make it as easy and comfortable for you as possible, which is why we offer one-on-one support at every stage of your journey, from start to end.
Unlike many other registered training organisations, we don’t have different educators marking different subjects. You’ll have one educator from start to finish. They’ll be in regular contact with you via phone and email throughout your course, to monitor your progress and give you the support you need.
We’ll also track your performance to make sure you don’t fall behind. If we notice that you haven’t logged on in a while, we’ll get in touch to see if everything is ok and help you resolve any issues that are making it difficult to complete your course.
Our goal is for you to walk away with a nationally recognised qualification, no matter what stands in your way. So if you have any issues with administration, payments, certification or anything else that may come up during your studies, our team is here to help.
Our work placement program gives you the skills and confidence you need to be job ready. We’ll give you the opportunity to find suitable employers in your local area but if you get stuck, we’ll help you find one.
How We Deliver The Course
We give you complete control over your study plan, so you can learn when and where it suits you.
The reading material and assessment questions are accessed through our online learning portal., which is simple to use and easy to understand.
For those who prefer hard copy books, we can post the reading material to you in print version. The assessment evidence will still need to be submitted through the online portal and there will be an additional cost.
This course requires a minimum of 120 hours of work placement. Click here for more information about Work Placement at NCA.
How You're Assessed
There are no tests or exams. There are a combination of assessment methods to determine whether you have the required knowledge and skills to do the job. Each Skills Group is made up of a mix of the following assessment activities:
- Written Questions
- Observation of practical skills
- Third party reports
- Supplementary evidence from the workplace
This course should take you a maximum of 12 months to complete. You’ll need to spend about 12 hours a week on your studies. Everyone studies at a different pace and the time it takes you to finish the course will depend on how much you already know and how much experience you have.
This course does not have any formal entry requirements but it is important that you:
• have access to the internet and a computer. You’ll also need some basic computer skills, such as using Microsoft Word documents, using the Internet, downloading and uploading documents, using a digital camera, downloading & saving videos, participating in online discussions, and compressing files
• have a level of fitness that will allow you to undertake physical tasks involved in day to day work
• have language, literacy and numeracy skills required to study at this level
Recognition of Prior Learning
We believe you should get credit for the skills and knowledge you’ve gained from previous qualifications, work and life experience. After all, why should you spend time and money learning something you already know?
RPL is an process where you submit a range of work/life evidence that shows you’ve already got the knowledge and skills. A credit transfer is where you already hold the exact same unit of competency from a previous qualification.
If you’re interested in RPL and you think you could be eligible, fill out the pre-assessment tool on our website and we’ll tell you whether or not you’re ready to apply.
When you successfully complete this course, you’ll receive a CHC33015 Certificate III in Individual Support (Home and Community).
Choose to pay the full course fee upfront and you can receive a 20% discount off the full fee. If you’d prefer to pay in instalments, we’ll sign you up for a weekly or fortnightly payment plan for the life of the course. You could even be eligible for some government funding.
For more information about our fees and payment plans, contact us and a Course Advisor will walk you through it.
Pay in full & get a 20% discount $2396 or $350 per unit
$150 deposit plus fortnightly payments of
$114 or weekly payments of
Recognition of Prior Learning Fees
*The Recognition of Prior Learning Application Fee is a non-refundable fee. It is to cover the cost of assessing an application to determine whether or not it is ready for RPL. If an application is deemed ready for recognition, this fee will be deducted off the total amount charged for the RPL application.
Other Fees and Charges
|RPL Application Fee|
|This is a non-refundable fee charged for pre-assessment provided to determine whether or not you ready to apply for RPL.||$99|
|You have a 10-day cooling-off period to change you mind. The cooling-off period starts from the date of enrolment which is the date the confirmation of enrolment email is sent to you. If you change your mind within the first 10 calendar days, you will be entitled to a refund or to terminate your payment plan. A cancellation fee will be charged. |
If you change your mind after the 11th calendar day, a no-refund policy applies which means:
• if you paid upfront, we cannot issue you with a refund for any part of the payment
• if you signed up for a payment plan, the payment plan will not be cancelled and direct debit payments will continue to be taken
• if you paid the $150 deposit and you change your mind before the confirmation of enrolment email is sent to you, the deposit is non-refundable
|Additional Course Resources|
|You will be given the learning and assessment resources required to successfully complete your course through NCA's online learning portal. We can post the reading resources to you if you prefer to use printed books but you will still need to complete the assessment tasks online. |
Additional course resources will cost about $300 - $450 extra, depending on your course. The charge includes postage and handling and can be added to a payment plan at the point of enrolment. It cannot be added after enrolment.
|Talk to a Course Advisor|
|Course Extension Fee|
|Your course has a set duration period that starts from the date of enrolment, which is the dates we send you the confirmation of enrolment email. You are required to complete the course within this time period. If you cannot complete it because of other commitments, you can apply for an extension for up to 12 months. If the extension is granted, a course extension fee will be charged.||$295|
|This fee is charged if we issue you with a certificate or a Statement of Attainment as a direct upgrade to an equivalent qualification. This only applies to an upgrade where the new qualification is deemed equivalent and mapping of competencies is not required. If mapping is required, it will fall under Recognition of Prior Learning (RPL). |
If you're not sure, give us a call.
|$121 (inc. GST)|
|Police Clearance Check|
|Some organisations may require a police clearance check for students on work placement. You'll need to take care of this before placement can be approved. Clearance checks can cost between $35 - $45.|
|Certificate Replacement Fee|
|Please keep your certificate in a safe place. But if you lose it and you need a new one printed, we'll have to charge this replacement fee.||$55 (inc. GST)|
|If you're entitled to a credit transfer and you're enrolled in a full qualification, we'll reduce the course price for the number of credit transfers you hold. The unit prices will vary depending on the course.||Talk to a Course Advisor|
|Upfront Payment Discount|
|Pay upfront and get a discount off the full course fee.|
|You'll get a 5% discount off the full course fee if you've completed a qualification with NCA and you've come back for another. Conditions may apply.||5%|
Home Care Worker
Community Care Worker
$40,000 - $50,000 per year
Full-time, part-time or casual
Shift work and flexible hours
Your Career Pathway
There are many different career pathways you can take in the home care sector. Below are just a few of the job roles available once you graduate from National College Australia. Not sure which one is right for you? Our team will help you choose the right course and guide you every step of the way.
Qualifications - Certificate III Level
Qualifications - Certificate IV Level
Qualifications - Diploma Level
Marisola's journey: one woman's commitment to change the future for herself and her family.
Marisola’s story is an inspirational tale of how training can turn your life around. Marisola came to Australia with her young family from the Philippines in 2012. As a newly arrived immigrant, she had very little English and had never worked in her home country because she was busy raising her children and caring for the family. When she arrived in Sydney though, she realised pretty quickly that life in Australia wasn’t going to be easy on a single salary so she set up to find some work.
Are you ready to make a difference?ENROL NOW
Ask a Question
Our team are here to help you choose the right course, offer career advice, help you enrol and answer any other questions you may have.