Student Support to Help You Reach Your Potential
We genuinely care about our students and pride ourselves on maintaining a positive and supportive learning environment. Our student support team will help you in any way we can during your time at National College Australia, whether you have a quick question or a serious problem.
Student Support and Guidance
If you’ve never studied before, or it’s been a few years since you completed a qualification, starting a new course can be daunting. We want to make it as easy and comfortable for you as possible, which is why we offer one-on-one student support at every stage of your journey, from choosing a course to finding a work placement.
Our student support services team will try to help you overcome problems that might affect your ability to complete your course. We’ll work with you to keep you on track so you achieve your qualification
We know that life sometimes gets in the way of your studies. That’s why we track your performance to make sure you don’t fall behind. If we notice that you haven’t logged on in a while, we’ll get in touch to see if everything is ok and help you resolve any issues that are making it difficult to complete your course.
Unlike many other Registered Training Organisations, we don’t have different educators marking different subjects. You’ll have one educator from start to finish. They’ll be in regular contact with you via phone and email throughout your course, to monitor your progress and give you the support you need.
Our work placements give you the skills and confidence you need to be job ready when you graduate. We don’t just tell you to get real-life experience in the industry, we introduce you to the right employers, organise your work placement and support you every step of the way.
Our goal is for you to walk away with a nationally recognised qualification, no matter what stands in your way. So if you have a disability, your circumstances have changed or you need some extra support, we can adjust your study plan to suit your needs and abilities.
We believe you should get credit for the skills and knowledge you’ve gained from previous qualifications, work and life experience. Applying for Recognition of Prior Learning is easy and we’ll guide you through the process, so you don’t spend time and money learning something you already know.
Our student support team will give you the best possible chance of finding a job you love, by sharing career advice, job search skills, interview techniques and more. We’ll also help you understand all the career pathways available, so you can choose one that’s right for you.
We’re always here to talk about any personal issues that may be affecting your studies. Our student support team will discuss your options, such as flexible payment plans or extensions on assessment tasks, to help you get through tough times. We can also recommend counselling services where you can get professional support.
We create learning programs that reflect the individual needs of you and your employer. If your employer has asked you to get a qualification, we’ll arrange a chat with them to make sure the course you choose will give you all the skills, knowledge and experience they require.
Marisol's journey: one woman's commitment to change the future for herself and her family.
Marisola’s story is an inspirational tale of how training can turn your life around. Marisola came to Australia with her young family from the Philippines in 2012. As a newly arrived immigrant, she had very little English and had never worked in her home country because she was busy raising her children and caring for the family. When she arrived in Sydney though, she realised pretty quickly that life in Australia wasn’t going to be easy on a single salary so she set up to find some work.
Our Learner Handbook helps you understand what it’s like to study at National College Australia. It includes information on our policies, fees, assessment tasks, course delivery, work placements and more.
Ask a Question
Our team are here to help you choose the right course, offer career advice, help you enrol and answer any other questions you may have.