**This training is subsidised by the NSW Government to eligible students.
Why study this course?
Community Service is one of the fastest growing industry areas in Australia. The community services sector includes services provided by a broad range of national, state, and territory governments, and non-government agencies (Australian Institute of Health and Welfare, Australian Government, 'Community Services Sector', 2019).
Working in community services is extremely rewarding and allows you to support local communities by caring for a diverse range of people in different life situations.
What will you learn?
This qualification prepares you for taking up a role within the community services sector as a community service worker who designs and delivers person-centred support services to individuals and groups. The support could include advocacy or interventions to individual clients, groups or communities across a range of services.
Studying one of our community services courses is ideal if you are looking for a broad qualification in community services. Once you finish, you can choose to specialise in a particular area such as Case Management, Disability or Mental Health.
Who is this course for?
This course is for:
After achieving this qualification, you might be interested in the following courses:
Maintain work health and safety
Use communication to build relationships
Work legally and ethically
Facilitate the interest and rights of clients
Work with diverse people
Assess co-existing needs
Develop and maintain networks & collaborative partnerships
Maintain high standard of service
Provide first point of contact
Facilitate the responsible behaviour
Facilitate individual service planning and delivery
Facilitate responsible behaviour
Provide individualised support
Provide person-centred services to people with disability and complex needs
Respond effectively to behaviours of concern
Work with people with mental health issues
What is Work Placement?
Work Placement is a structured workplace learning program that enables you to complete your practical tasks and prepares you for the workforce.
Anyone who isn't already working in a job role related to the qualification within the industry will need to do work placement.
Minimum required hours
This course includes an approximate minimum of 40 - 60 hours in a suitable workplace to complete practical tasks.
Learn More: Work Placement
Government Funding Eligibility
You may be eligible for a government Smart and Skilled subsidy if you fulfil specific criteria, allowing you to enrol in a government-subsidised course with an approved Smart and Skilled training provider. To be eligible, you must fulfil the following four conditions:
All NCA flexible online Certificate and Diploma courses are Smart and Skilled funded for eligible students.
Learn More: Smart & Skilled - Are you eligible?
Course Fee Discounts*
If you pay your course fee in full, upfront, you are entitled to a 20% Discount.
You'll receive a 5% discount off the full course fee if you enrol in another full qualification with us.
Fee Payment Plans*
We offer flexible weekly or fortnightly payment plans, interest free direct debits.
Learn More: Download Course Guide*
Deciding to enrol into a course and commit to studying, whether you're in your 20s, 30s or 40s plus, is a big and a brave step forward.
Our friendly Course Advisors are happy to help with your course selection, answer any government funding eligibility questions.
We are here to help you GET STARTED and GAIN YOUR QUALIFICATION!
Happy Student Stories
WOW, Yahoo and Yay! I'm feeling great.
A great big huge thank you to you for your time and support throughout the duration of this course.
I believe a credit should go out to you for your amazing response and turn around time with assessing my units. This quick response time really reduced my nerves and would help any anxiety that people may have developed.
Getting good feedback was both refreshing and reassuring and getting the right answer of 'competent' from you was always welcoming.
Thank You again!
Hi Lisa (Academic Assessor - NCA), you are amazing.
I am submitting a module and receiving results the same day.
Again, I want to say THANK YOU for your feedback and support. I do so appreciate your help.
Top marks to you and your organisation.
This whole process has been enjoyable, challenging and educational.
I have particularly relished telephone conversations wherein I was sharing experiences with someone who had a credible knowledge base.
Completed Diploma of Community Services (CHC52015)
I wanted to give some feedback regarding Lisa Porto (Academic Assessor - NCA) my assessor. She was just fabulous. She always replied to any questions I had very promptly and always marked my work in such a quick turnaround. She gave me great feedback during the course and I think she deserves this recognition. She was even kind enough yesterday to give me a call to congratulate me on completing the course.
I had set myself the goal of finishing the certificate before Christmas and she helped me achieve this.
Also a big THANK YOU to you Cate (Student Services - NCA) as you also responded to any issues I had during the course quickly and resolved the problems promptly.
I would recommend to anyone who wants to study to do so with NCA (National College Australia). Very helpful all the way.
Great online course - Certificate IV in Disability, and Jeremy is a great assessor.
Easy enrolment and great service all around.
5 Stars for me.
Hi everyone, and especially those doing Cert IV in Community Services.
I've seen a few people asking about job opportunities and thought I'd share my success.
I have successfully gotten a job as a residential youth worker and will be starting in a couple of weeks., it is casual for 6 months and then the option to go full time after that if they're happy with my work.
I have applied for a few different jobs in that field and in disability support . Been offered an interview for each job I applied for and ended up having a choice between 2 jobs .
These types of jobs are 24/7 rosters and you do have to be flexible and available, which I am. The money isn't too bad either, the award rate is $37.21 basic casual rate before penalties (which you will get for certain shifts).
The knowledge I've gained from doing the course has given me enough to be able to answer interview questions confidently.
I will also be able to get my 120 hours signed off by a supervisor instead of having to do a work placement.
I've been so happy and thankful for National College Australia in helping me reach my dreams.
Two months after receiving my certificate I got a job!
My journey in studying the Certificate III Allied Health has taught me a lot. At first, I thought I couldn't make it but because I had a goal and a dream to land a job I really wanted, I just trusted National College Australia and most importantly I motivated myself to finish the course to start a new career, and to get a job, which I did!
I have really enjoyed and been challenged by this course taken in my mature age.
Sam was a wonderful trainer and gave great encouragement and feedback on my assessments.
Completed my Cert IV in Allied Health Assistant (Physiotherapy) today!
THANK YOU to Lisa (Academic Assessor - NCA). You were amazing. Your kind and encouraging emails early mornings will be missed!
Without his (Sam - Assessor) ongoing support I don't think I would've completed my course. I can't thank him enough for his patience and understanding.
Initially when I enrolled to complete a certificate online through National College Australia I was overwhelmed at the idea of being a single mother, working full time and online study.
Sam guided me through each unit and was always encouraging and happy to answer all my questions.
Study Flexible Online Certificate & Diploma Course to Kick-Start a Career in Community Services.