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Frequently Asked Questions

The questions you’re most likely to ask us

Is National College Australia nationally recognised?


Yes, NCA is a Registered Training Organisation (RTO) governed by the same regulatory body as other RTOs – the Australian Skills Quality Authority (ASQA). A qualification from NCA will be recognised by employers and other RTOs across Australia.

It is the same qualification you would receive from TAFE, OTEN and other Registered Training Organisations.

When can I start?


When you’re ready. We take enrolments throughout the year so you don’t need to wait for the start of a term. As soon as we finalise your enrolment, you’ll receive a confirmation email and then we’ll set up a brief induction session over the phone to prepare you for the course. After induction, you’re ready to go.

How long will it take to finish a course?


12 months for Certificate III and IV levels and 18 months for Diploma levels courses. Everyone studies at a different pace and you can finish sooner as long as you meet the assessment requirements.

 How much work is involved?


A nationally recognised qualification is a serious achievement. Our courses are designed to meet the stringent requirements that are dictated to us as a Registered Training Organisation. You will be required to dedicate time and effort to your studies, how much time you spend each week will depend on the qualification and whether or not you’re already in the job role or you’re new to the industry.

Will I have a dedicated Assessor?


Yes, at NCA we assign you with one dedicated Assessor from start to finish so you have the consistency of dealing with the same person. The only exception would be if we had to arrange another Assessor to take part of a course because the primary assessor did not hold the required experience for a particular unit or Skills Group.

I’m not sure about online learning, will I be left on my own?


No, you won’t. You’ll have access to a dedicated Assessor and a Client Services Coordinator from start to finish for your academic and non-academic questions. During the course, your Assessor may organise video links, conference calls and webinars with you and others in the same course which will give you the opportunity to interact and engage.

 Can I use workbooks?


Yes, you can. If you’d prefer to have the reading material in print, we can arrange to have them posted to you. An additional charge will apply and you will still need to submit the assessments using the online portal though.

Are there any tests or exams?


No, there aren’t. Vocational education is largely based on competency-based learning which, put simply, means you have to prove you have the ability to perform the tasks required for the job. Assessment is collected as evidence through a number of ways including written questions, projects, third party reports, workplace-based evidence.

How can I pay for my course?


You’ve got 2 options:

  • Pay upfront and receive a 20% discount, or
  • Pay the full fee over a payment plan made up of weekly or fortnightly payments

Can I get Government funding?


You might be eligible for government support if you’re in NSW, QLD or Tasmania. Click here for more information.

NCA does not currently offer VET Student Loans for our Diploma courses but we do offer payment plans.

 Do I have to do work placement?


Work placement is mandatory for anyone who is not already working in the job role. If you’re in the industry but you’re not in the actual role, you’ll still need to provide evidence of having completed the mandatory number of hours working in the required role. The minimum requirement for work placement hours for each course is different and can be found on the course page.

How I secure work placement?


We’ll give you guidance about where and how to find a suitable placement but, if you get stuck, we’ll step in and help you find one. We also coordinate the whole process for you to keep it as simple as possible.


Do I still need to do work placement if I’m already in the industry?


If you’re in the right job role, you’ll just need to provide us with evidence of your employment along with a copy of your job description. If you’re in the industry but you’re not doing the actual job, you will need to secure the minimum number of hours in the right role.

What do I need to do at work placement?


Work placement is where you get to practice the skills required for the job. You’ll need to keep a log book of your daily activity and collect other forms of evidence from the workplace. It’s all pretty simple once you start – your Work Placement Coordinator will guide you every step of the way.

Click here for more information about work placement at NCA.


I am an international student – can I enrol with National College Australia?


There are restrictions around international students. NCA is not CRISCOS registered and if you are on a student visa and already enrolled with a CRICOS College, you will not be able to enrol in another course with another provider. Check your visa status.



Ask a Question

Our team are here to help you choose the right course, offer career advice, help you enrol and answer any other questions you may have.

Speak with a course advisor now 1300 83 53 73
Enrol now via our simple Online enrolment system