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Our mission is to be the right STEPPING STONE in people's lives towards a more SECURE future - a HAPPIER future. 

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NCA Glossary

Understand what our terminologies are

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Aged Care | Community Services | Mental Health

Disability | Leisure & Health | Allied Health

Aged Care | Community Services | Mental Health | Disability | Leisure & Health | Allied Health

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Acceptance - the unconditional agreement to an enrolment. This creates the contract. Before acceptance, any enrolment can be withdrawn, but once accepted the contract is binding on both sides.

Administrative Charges – An administrative charge is a fee charged by the college to cover expenses related to record-keeping and/or other administrative costs. It is also referred to as an "administrative fee."

Course Extension Fee – refers to an administrative fee payable to extend the life of the course. It is also referred to as an extension fee

Calendar days – refers to all days in a month, including weekends and holidays.

Course Fees - refers to the full course fee payable for undertaking a course with NCA. It refers to a charge applied at the course level for consumable expenses directly related to the student's participation in a course. The costs of additional course resources will not be assessed through the course fee system and will be classified as other fees and charges.

Course progression  refers to a student's movement throughout a course from enrolment to completion, satisfying minimum course requirements at each stage.

Course Delivery Schedule – A schedule given at the start of your course to give you an estimation of how much study and time you will need to plan to complete your units in a timely manner to complete your course on time.

CRICOS - The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) is an Australian government register that lists all Australian education providers offering courses to people studying in Australia on student visas and the courses offered.

Credit Transfers – refers to a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications.  

Discounts – refers to a reduction made from the regular fee or list price proportionate to the requirements detailed in the eligibility requirement.

Debt collection agency – A Debt collection agency is a company used by lenders, or creditors, to recover funds that are past due, or from accounts that are in default. Often, a creditor will hire a collection agency after it has made multiple failed attempts to collect its receivables.

Direct Debit Service Agreement – the agreement gives a company permission to take money from your bank account on an agreed date. They will need to notify you of a change to the amount or date. This agreement is managed on the NCA third party provider ezidebit® secure system.

Direct Debit - A direct debit or direct withdrawal is a financial transaction in which one person (or company) withdraws funds from another person's savings, debit or credit account. Direct debits are typically used for recurring payments, such as credit card and bank accounts.

ezidebit®  – A third part provider (not directly related to NCA) is an online system for the use of secure online payment solutions, including Direct Debit, BPAY and E-Commerce.

Full Refund – refers to a full return of payment inclusive of the deposit.

Government Subsidy – A subsidised course means that the NSW Government will pay a part of the student fee on your behalf – all you need to do is pay the balance, which is a lot less than what the actual qualification price is.

Government Funded Course Termination Policy - This termination policy applies to all fee exempt and concession learners who are under a government subsidised agreement. This is an internal NCA policy that affects all government funded and partially funded students who are not progressing. If you fail to meet the conditions of this policy you may risk being withdrawn from the course.

IP Address - a unique string of numbers separated by full stops that identifies each computer using the Internet Protocol to communicate over a network.

LMS - A learning management system (LMS) is a software application or Web-based technology used to plan, implement, and assess a specific learning process. Typically, a learning management system provides an instructor with a way to create and deliver content, monitor student participation, and assess student performance

NCA - refers to National College Australia, us, we or the college.

NCA Course Guides – refers to the information fact sheet that you received before enrolling into a course with NCA that tells you information about the course, units, and prices for a course

NCVER - The National Centre for Vocational Education Research (NCVER) is the national professional body responsible for collecting, managing, analysing and communicating research and statistics on the Australian vocational education and training (VET) sector

National Police Check - commonly referred to as a National Police Check, is a document that contains a list of a person’s disclosable court outcomes and pending charges. It is also known as a criminal history record check       

Non-refundable – payment will not be returned once payment has been received

Online learning portal – refers to the Learner Management System where you are able to access your learning materials, assessments and

NCA Admin Centre.

Payment Plan – refers to a plan for paying any outstanding fees in instalments as agreed between you and NCA.

Partially funded - a partially funded student is one who pays a course fee and also received a government subsidy to study.

RTO - A training provider registered by the Australian Skills Quality Authority (ASQA) or in some cases, a state or territory registering and accrediting body, to deliver training and/or conduct assessment and issue nationally recognised qualifications in accordance with the Australian Quality Training Framework or the VET Quality Framework.

Recognition of Prior Learning – also known as RPL. Refers to an assessment process that involves assessment of an individual's relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit or as otherwise defined by the Australian Qualifications Framework.

Smart & Skilled – refers to the government funding subsidy given to a student based on their eligibility assessment.

Smart & Skilled Fee Schedule – refers to a document provided by NCA which shows the full course fees plus subsidy amounts for the Smart & Skilled subsidy with the breakdown of fortnightly payments.

Upfront Fees – refers to a full payment for the total course fees in a onetime only payment at enrolment.

Upgrade fee – refers to an administrative fee payable to upgrade your qualification to a newer version released

VET – Is an acronym for Vocational Education and Training. VET enables students to gain qualifications for all types of employment, and specific skills to help them in the workplace.

VEVO - VEVO stands for Visa Entitlement Verification Online. It is an online system that stores visa information of persons holding Australian visas. VEVO may be used by both visa holders and Australian organisations, such as employers, to check the details and entitlements of a visa.

Working with Children Check - The Working with Children Check (WWCC) is a requirement for anyone who works or volunteers in child-related work in NSW. It involves a National Police Check (criminal history record check) and a review of reportable workplace misconduct.

Zip Money - A third part provider (not directly related to NCA) is a simple, fair and transparent credit and payment solutions that improve lives every day. We allow people to own the things they love now, and pay later, interest-free for the amount over $1,000.

Zip Pay - A third part provider (not directly related to NCA) is a simple, fair and transparent credit and payment solutions that improve lives every day. We allow people to own the things they love now, and pay later, interest-free for the amount under $1,000.

Zip Co Limited®- A third party provider (not directly related to NCA). According to Zip Co Limited® they are “a simple, fair and transparent credit and payment solutions that improve lives every day. We allow people to own the things they love now, and pay later, interest-free”. Zip Co Limited® offers payment solutions such as:

i.       Zip | Pay® for amounts up to $1,000 or

ii.      Zip | Money®  for amounts over $1,000.

This Agreement is governed by and must be construed in accordance with the laws in force in New South Wales. The parties submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to this Agreement, its performance or subject matter.