Introduction to Community Services
Support Roles Short Course
Course Summary
- Study Mode - Online + Work Placement
- Start Date - Enrol Anytime
- Recognition - Nationally Recognised Training
- Course Fee - $1,240.00*
*Course Fee - For Full Fees & Discounts DOWNLOAD COURSE GUIDE
- Entry Requirements - No formal entry requirement
- Course Duration - Maximum of 6 months
- Work Placement - Minimum of 10 hours
- Government Funding - not at the moment**
**This training is subsidised by the NSW Government to eligible students, based on eligibility
Introduction to Community Services
Support Roles Short Course
Course Description
Why study this course?
Community Service is one of the fastest growing industry areas in Australia. The community services sector includes services provided by a broad range of national, state, and territory governments, and non-government agencies (Australian Institute of Health and Welfare, Australian Government, 'Community Services Sector', 2019).
Working in community services is extremely rewarding and allows you to support local communities by caring for a diverse range of people in different life situations. This short course addresses the skills and knowledge required to provide entry level support for basic client care for a range of roles and purposes required within the aged care support sectors.
The support provided in client care will be predominantly non-direct, with some basic direct client care, in order to maintain the safety of both the learner and client in care.
The selected units describes the skills and knowledge required to respond to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This unit applies to workers in varied disability contexts.
What will you learn?
This part qualification prepares you for taking up a role within the community services sector as a entry care level community service worker. You'll get to learn all aspects of a carer's role including following an individualised plan to undertake daily personal care tasks to ensure the well-being of people including following safe work practices and complying with infection control prevention.
Studying one of our community services courses is ideal if you are looking for a broad qualification in community services. Once you finish, you can choose to specialise in a particular area such as Community Services, Case Management, Disability or Mental Health.
Who is this course for?
This course is for:
- This course is designed for people in the community and/or residential setting who provide
individualised support to people who need support due to ageing, disability and other reasons and; - seeking an introductory, entry level understanding of these priority skill sets providing
immediate support role opportunities.
Other qualifications
After achieving this statement of attainment, you can undertake:
CHC42015 - Certificate IV in Community Services
Course Outline
Core
code | description |
---|---|
CHCCCS015 | Provide individualised support |
HLTINF001 | Comply with infection prevention and control policies and procedures |
HLTWHS003 | Maintain work health and safety |
CHCDIV001 | Work with diverse people |
Potential Career Outcomes
Job Roles
- Aged Care Support Worker
- Disability Support Worker
- Coordinator Of Volunteers (Services To Older People)
- Home Care Assistant
Work Placement
What is Work Placement?
Work Placement is a structured workplace learning program that enables you to complete your practical tasks and prepares you for the workforce.
Anyone who isn't already working in a job role related to the qualification within the industry will need to do work placement.
Minimum required hours
This course includes a minimum of 10 hours in a suitable workplace to complete practical tasks.
Learn More: Work Placement
Discounts, Funding & Payment Plans
Government Funding Eligibility for short courses*
You may be eligible for a government Smart and Skilled subsidy if you fulfil specific criteria, allowing you to enrol in a government-subsidised course with an approved Smart and Skilled training provider. To be eligible, you must fulfil the following four conditions:
- You are an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen
- 16 years old or over
- No longer at school
- Living or working in NSW
*Currently, Smart & Skilled Government funding is available for Part Qualifications however this funding is targeted in consultation with industry providers. A funding application will need to be submitted and approved based on needs and employability requirements.
Learn More: Smart & Skilled - Are you eligible?
Course Fee Discounts*
If you pay your course fee in full, upfront, you are entitled to a 5% Discount.
Loyalty Discount*
You'll receive a 5% discount off the full course fee if you enrol in a full qualification with us.
Fee Payment Plans*
We offer flexible weekly or fortnightly payment plans, interest free direct debits.
Learn More: Download Course Guide*
Congratulations!
Deciding to enrol into a course and commit to studying, whether you're in your 20s, 30s or 40s plus, is a big and a brave step forward.
Our friendly Course Advisors are happy to help with your course selection, answer any government funding eligibility questions.
We are here to help you GET STARTED and GAIN YOUR QUALIFICATION!
Happy Student Stories
Completed my HLT33015 - Certificate III in Allied Health Assistance (Physiotherapy) today!
THANK YOU to Lisa (Academic Assessor - NCA). You were amazing. Your kind and encouraging emails early mornings will be missed!
CHC43415 - Certificate IV in Leisure and Health
Done my Certificate IV in Leisure and Health. My Assessor was really great, always promote encouragement and support towards my study from the start to finished. Got a part-time job now in Leisure and Lifestyle Department.
Thank you very much, NCA 👏 👏 👏
CHC52015 - Diploma of Community Services
Top marks to you and your organisation.
This whole process has been enjoyable, challenging and educational.
I have particularly relished telephone conversations wherein I was sharing experiences with someone who had a credible knowledge base.
Completed CHC52015 - Diploma of Community Services
12 Year Certificate I have one big concern to be able to work and finish my assignment on time. I haven't started the course yet by reading though the information I am confident that I will be able to overcome tmy fear complete the course successfully. The easy interaction via NCA point the online learning student portal I will definitely recommend my friends to NCA enrolment was not hard at all. The staff are supportive you students can call and get assistance easily I am looking forward to starting my new course with NCA
I've been so happy and thankful for National College Australia in helping me reach my dreams.
Two months after receiving my certificate I got a job!
My journey in studying the Certificate III Allied Health has taught me a lot. At first, I thought I couldn't make it but because I had a goal and a dream to land a job I really wanted, I just trusted National College Australia and most importantly I motivated myself to finish the course to start a new career, and to get a job, which I did!
Hi Lisa (Academic Assessor - NCA), you are amazing.
I am submitting a module and receiving results the same day.
Again, I want to say THANK YOU for your feedback and support. I do so appreciate your help.
WOW, Yahoo and Yay! I'm feeling great.
A great big huge thank you to you for your time and support throughout the duration of this course.
I believe a credit should go out to you for your amazing response and turn around time with assessing my units. This quick response time really reduced my nerves and would help any anxiety that people may have developed.
Getting good feedback was both refreshing and reassuring and getting the right answer of 'competent' from you was always welcoming.
Thank You again!
I have really enjoyed and been challenged by this course taken in my mature age.
Sam was a wonderful trainer and gave great encouragement and feedback on my assessments.
I would recommend to anyone who wants to study to do so with NCA (National College Australia). Very helpful all the way.
Great online course - Certificate IV in Disability, and Jeremy is a great assessor.
Easy enrolment and great service all around.
5 Stars for me.
Without his (Sam - Assessor) ongoing support I don't think I would've completed my course. I can't thank him enough for his patience and understanding.
Initially when I enrolled to complete a certificate online through National College Australia I was overwhelmed at the idea of being a single mother, working full time and online study.
Sam guided me through each unit and was always encouraging and happy to answer all my questions.
CHC42015 - Certificate IV in Community Services
Hi everyone, and especially those doing CHC42015 - Certificate IV in Community Services. I've seen a few people asking about job opportunities and thought I'd share my success. I have successfully gotten a job as a residential youth worker and will be starting in a couple of weeks., it is casual for 6 months and then the option to go full time after that if they're happy with my work.
I have applied for a few different jobs in that field and in disability support . Been offered an interview for each job I applied for and ended up having a choice between 2 jobs .
These types of jobs are 24/7 rosters and you do have to be flexible and available, which I am. The money isn't too bad either, the award rate is $37.21 basic casual rate before penalties (which you will get for certain shifts).
The knowledge I've gained from doing the course has given me enough to be able to answer interview questions confidently. I will also be able to get my 120 hours signed off by a supervisor instead of having to do a work placement.
CHC43315 - Certificate IV in Mental Health
I was a bit concerned that the course would be too difficult for me as it has been quite some time since I was a student. I was also worried that the time commitment required would be too great and that I would not get enough support from Student Services and from my Trainer Assessor.
I shouldn't have worried. The course was challenging rather than difficult, but completely enjoyable. Student Services are very supportive if you need them (especially Cate), and my Trainer Assessor, Ana, was amazing. She went above and beyond at all times!
I loved the way I could fit my study around everything else, and I really appreciated that Ana, my Trainer Assessor, always responded to my queries very quickly.
Just do it! Everything falls into place and the support received is fantastic.
I wanted to give some feedback regarding Lisa Porto (Academic Assessor - NCA) my assessor. She was just fabulous. She always replied to any questions I had very promptly and always marked my work in such a quick turnaround. She gave me great feedback during the course and I think she deserves this recognition. She was even kind enough yesterday to give me a call to congratulate me on completing the course.
I had set myself the goal of finishing the certificate before Christmas and she helped me achieve this.
Also a big THANK YOU to you Cate (Student Services - NCA) as you also responded to any issues I had during the course quickly and resolved the problems promptly.
Get Started, Select a Course!
Study Flexible Online Certificate & Diploma Course to Kick-Start a Career in Community Services.
DOWNLOAD a Course Guide to check your fit and eligibility, whether you qualify for funding, and understand in detail the course subjects, fees and your future career pathways & much more.
OR
Have a chat with a Course Advisor to confirm your course selection, and ensure all your 'i's' are dotted and your 't's' crossed so you enrol with 100% confidence.
OR
Industry Health Care Partner Pathway to University Partner Industry Membership Partner
Create a New Future. Get Started.
Study Flexible Online Certificate & Diploma Courses. START TODAY.
COMPLAINTS & APPEALS | CONSUMER PROTECTION POLICY | PRIVACY POLICY | T&C | SOCIAL MEDIA POLICY |
| NCA GLOSSARY
Copyright 2024 National College Australia RTO ID 91000 | ABN 78 097 149 598