Student Support

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Student Support Services

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    Student Support
    It is a team effort to help you get the most out of your time with us. With a dedicated trainer and assessor, Student Services Team and Work Placement coordinators, you'll be part of a team all moving together to get you to a successful outcome - GAINING a QUALIFICATION!
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    Academic Support
    Each student is provided with a dedicated trainer and assessor for the duration of their course. This allows consistency for both the student and the trainer and assessor and the ability to work together in a way based on the student needs. Some students don't feel the need for regular support and contact where other students prefer more guidance. The experience is tailored for each student and they can contact their trainer and assessor at any time. LEARN MORE
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    Peer Support
    JOIN our NCA Student Support Facebook Group. It is an online group designed to support existing NCA students over their learning journey with National College Australia (NCA). It is an open and a safe 'closed group' where you can ask each other questions, share ideas, exchange study tips or simply encourage each other along to successfully complete their respective courses. Studying online can become a bit lonely so please support each other via this online group. The group will be moderated by a NCA Community Manager who will field or redirect questions back to NCA where necessary, and post answers or other information related to student or course questions. LEARN MORE
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    Flexible Study Support
    Our flexible learning experience means you can self-pace your learning to suit your busy schedule, and maintain a healthy work, life, study balance. This means, you don't have to attend classes at a fixed time but you can login into your student portal and learn when it suits you, whether you have time early in the morning or late at night. If your circumstances change beyond your control or you need some extra support, we are here to help. ‚ÄčREAD: 6 Killer Reasons Why Online Learning Rocks!
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    Learning Support
    We know that life sometimes gets in the way of your studies. This is why we have Student Engagement coordinators to help you on-track and make sure you're progressing well with your learning journey. We're here to ensure you don't fall behind! 
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    Work Placement Support
    We prepare you for placement and step in to support you find a host employer. We use InPlace, a student placement system that allows us to coordinate and manage work placements smoothly and efficiently. LEARN MORE 

Contact Student Services Team

Got a question?

Student Services Support

Flexible Online Certificate and Diploma Courses National College Australia

Student Services

  • Student administrative enquiries
  • Course change enquiries e.g. extensions, withdrawals etc
  • Student Learning Management System (LMS) login or password enquiries

Study Online NCA National College Australia Student Support

Student Engagement

  • Course progression support
  • Study management & commitment support e.g. keeping you on track
  • Assessor support & other learning & study support

Work Placement National College Australia NCA

Work Placement

  • Support students with Work Placement
  • Assist with Host Employer placements e.g: liaise with host employer & placement tips
  • Support InPlace (Student Placement System) registration